Police Awam Saath Saath

Citizens & the Police: Connecting communities to policing

‘Citizens and the Police’ is an interactive online course designed to provide participants with basic knowledge and understanding of the fundamental principles, procedures, and practices of policing in Pakistan and their own role in community policing.

About this Course

‘Citizens and the Police’ is an interactive online course designed to provide participants with basic knowledge and understanding of the fundamental principles, procedures, and practices of policing in Pakistan and their own role in community policing. This online course hopes to strengthen the core components of community policing in Pakistan:

Police-community partnerships

Engagements in problem-solving

Target Audience

This course is open and accessible for anyone interested in understanding policing and learning about the institution of the police in Pakistan.

Earn a Certificate

Share your digital certificate on social media & professional networks

100% Online Course

Start learning instantly from the comfort of your home

Flexible Schedule

Learn & complete course material at your own pace

Customized & Bilingual Course Content

Localized & easy to understand course content in English & Urdu

Engaging Video Content

Expert opinions and video lectures on key areas of policing

Course Objectives

Syllabus - What you will learn from this course

Module 1

Know Your Police: Understanding police departments, functions, operations, and procedures.

This module will explain how the police are located within the wider state structure in Pakistan and how they work with different state institutions. This is important for the general audience to be able to understand the role and function of the institution.

3 hours to complete

11 videos

Lesson 1 – What is Policing & What is the role of the police in Pakistan?

Lesson 2 – Police Structure and Hierarchy in Pakistan

Lesson 3 – Police Stations

Lesson 4 – Investigation and Forensics

Lesson 5 – Traffic Police

Lesson 6 – Media and Communication Departments

Lesson 7 – Training, Education and Recruitment

Module 2

Police-Community Relations: Exploring engagement and partnership

This module is important for people to understand in brief terms what we mean about some of the concepts that will be used throughout the course. There are two purposes for this module. The first is to explain what ‘community policing’ is and why it is essential for good policing (that maintains public trust in the police). The second is to explain to the participant his/her role in engaging with the police (and why it is important for the civilians to engage with the police).

1 hour to complete

8 videos

Lesson 01 – What is ‘community policing’?

Lesson 02 – What is the community’s role in policing?

Lesson 03 – Ongoing community-oriented policing initiatives in Pakistan.

Lesson 04 – The role of the police during Public Health Emergencies and Disasters

Module 3

Police-Community Relations: Know your rights and learn about police oversight and accountability

This module will provide information about how citizens can report a crime or file a complaint and what they should expect from a visit to a police station. This module will also provide brief information about the relevant laws/regulations under which they can file FIRs or register complaints against police officers. Furthermore, this module will also describe the accountability and oversight structures in Pakistan. This is important for citizens to know how their police are kept accountable and how they can answer to the communities they serve.

1 hour to complete

5 videos

Lesson 1 – Visiting a police station and reporting a crime.

Lesson 2 – Know Your Rights – How to file a complaint or grievance against a police officer and how are the police held accountable?


Module 4

Your role in crime prevention and response

This module will explain and define some of the contemporary crimes in Pakistan (e.g. gender-based violence and street crime). After providing information about these crimes, the participants will learn the relevant laws pertaining to these crimes, how and where they can report these crimes (e.g. through hotlines) and other agencies that they can contact (e.g. police partner agencies, such as NGOs).

3 hours to complete

18 videos

Lesson 1 – Gender-Based Violence

Lesson 2 – Drug-related crime

Lesson 3 – Street crime

Lesson 4 – Cybercrime & financial crime

Module 5

Pathways to better policing

1 hours to complete

5 videos

Lesson – 1 Creating non-informant engagement with Police Departments

Lesson 2- Joining the police (on recruitment and pathways to entry)

All course attendees must read, understand and agree to our Disclaimer and Terms and Conditions. Upon signing up for a course, this will confirm you have read and agreed to our Disclaimer and Terms and Conditions.

Frequently Asked Questions

Anyone who wants to understand the fundamental principles, procedures, and practices of policing in Pakistan and their own role in community policing can take this course

Police Awam Saath Saath is an initiative that aims to bridge the trust deficit between citizens and the police, promote inclusion, and generate public and policy support for police reforms in Pakistan. To learn more about Police Awam Saath Saath initiative, please visit our website www.policeawamsaathsaath.com

‘Citizens and the Police’ is created to enhance police-community relations in Pakistan by providing participants with basic knowledge and understanding of the fundamental principles, procedures, and practices of policing in Pakistan. The course will also equip participants with information about legal frameworks and resources to actively partner with police in crime prevention and response.

There is no criteria, anybody can take this course.

This course is in English language.

The course is free of cost and there is no application fee either. You can sign up for free and start learning right away 

The maximum time required for a learner to complete the course is approximately 4-5 hours. However, this is a self-paced course and the learner will have the freedom to complete the course content at his/her pace.  

There is no minimum qualification required. However, the applicant should know and understand basic English in order to fully comprehend the content of the course.

You can sign up for free for this course by clicking on “Online Course” in the menu bar of the website.

Once you sign up for the course, you will have lifetime access to the course content.

After completion of the final quiz at the end of the course, you will receive a ‘Certificate of Completion’ for this course certified by Police Awam Saath Saath. 

There will be a grand quiz at the end of the course where the learner will be required to score at least  60% to receive the certificate. 

The learner will be able to retake the quiz as many times as needed.

Yes. Once the course is completed, you can share it with your network or print it.

Yes, you can access the course at anytime

If you have any questions regarding the course, you can contact us via email at policeawam@gmail.com

Course Contributors

This online course has been developed with the contributions sourced from multiple individuals and institutions. The contributors include key experts from the domains of academia, development sector, police, media and health who provided exceptional insights and content that assisted in creating a holistic course for the public. The full list of contributors is given below.